Administrative Support When You Need It

Flexible, professional support tailored to the needs of your medical practice.

Practice & Office Support

 

• New practice setup.
• 811 new patient onboarding.
• Vacation, sick leave and temporary staff coverage.
• Day-to-day medical office administration.
• Appointment scheduling and calendar management.
• Patient communication and follow-up.
• Incoming calls, messages and administrative inquiries.
• Forms, documents and general office organization.
• MSI Billing.

 

Referrals & Follow-Up

 

• Referral preparation, submission and tracking.
• Referral backlog management.
• Follow-up on outstanding referrals.
• Specialist correspondence and reports.
• Patient notification and follow-up.
• Wait-list and outstanding-task management.

 

EMR & Digital Systems

 

• Med Access EMR support.
• EMR inbox and task management.
• Chart organization and administrative clean-up.
• Ocean eReferral support.
• Pomelo Health support.
• OPOR Provider Portal support.
• Administrative workflow organization.

 

Backlog & Project Support

 

• Administrative backlog clean-up.
• Outstanding paperwork and task completion.
• Short-term catch-up support.
• Practice transitions and workflow changes.
• Special administrative projects.
• Process and workflow organization.

 

Flexible Coverage

 

• Remote administrative support.
• On-site support.
• Planned vacation coverage.
• Unexpected staffing gaps.
• Short-term or project-based assistance.
• Ongoing administrative support, where appropriate.